Your Entrusted Partners

FAQs Basswood Residence

Compassionate care designed for community living—empowering every individual to thrive with dignity, independence, and purpose.

An image of the person | Basswood residence
Accredited Care
Highest Standards

Services FAQs

We offer a comprehensive range of recuperative care services including basic nursing care, wound care, medication management, physical therapy, occupational therapy, and transition planning to help individuals recover in a supportive environment.

The average recuperative care stay is between 2-4 weeks, but this can vary based on individual needs and recovery progress. We develop personalized care plans with specific timelines for each client.

Yes, we accept Medicaid and several private insurance plans. Our team can help verify your coverage and explain any out-of-pocket costs before services begin.

Unlike nursing homes which provide long-term care, our recuperative care is short-term and focused specifically on recovery and transition back to community living. We offer a more home-like environment with intensive therapy services.

Yes, we encourage family involvement in the recovery process. We have flexible visiting hours and also offer family education sessions to help support your transition home.

Company FAQs

Basswood has been serving the community for over 15 years. We started with a single facility and have grown to multiple locations while maintaining our commitment to quality care.

Our team includes registered nurses, licensed practical nurses, certified nursing assistants, physical and occupational therapists, and social workers—all with specialized training in recuperative care.

Yes, we have three conveniently located facilities in the metro area. Each location offers the same high standard of care with some specialty services varying by location.

We maintain rigorous quality standards through regular staff training, outcome measurements, client satisfaction surveys, and adherence to state and federal regulations. We're also accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF).

We strictly adhere to HIPAA regulations and employ advanced electronic health record systems with robust security measures to protect all patient information.

Our Approach FAQs

We believe in a holistic, person-centered approach that addresses medical, emotional, and social needs. Our goal is to empower individuals to achieve their highest level of independence and successfully transition back to community living.

Each care plan is developed through a comprehensive assessment process involving the client, their family, and our interdisciplinary team. We set specific, measurable goals and regularly adjust the plan based on progress.

Absolutely. We consider family members essential partners in the recovery journey. We provide regular updates, include them in care planning meetings, and offer training to support their loved one after discharge.

We measure success through both clinical outcomes (functional improvement, medication adherence) and personal outcomes (client satisfaction, successful community reintegration). We track our results to continuously improve our services.

We provide comprehensive discharge planning that includes follow-up appointments, connection to community resources, and sometimes transitional support services. We also conduct follow-up calls to ensure a smooth transition.

an image

Ready to the Next Step?

Discover how Basswood Residence can provide the compassionate care and support your loved one deserves.